Guida Utente e Buone Pratiche di Avatour

1. Per Tutti gli Utenti Avatour

Se sei nuovo su Avatour, le seguenti risorse forniscono un'utile introduzione alla piattaforma e alle sue funzionalità:

  1. Avatour How it Works video A short overview of Avatour’s main features and how the platform enables immersive remote collaboration.
  2. FAQ Risposte alle domande frequenti
  3. Glossario per la Guida Utente
    Definizioni dei principali termini e concetti di Avatour.
  4. Website Have a look at the Avatour Features page along with the dedicated Use Cases and Industries sections to learn how Avatour can support your specific needs.

2. Tipi di Utenti Avatour

2.1 Partecipanti alla Riunione (Nessun Account Richiesto)

Users can join the riunione without registering for an Avatour account. Exception: If the host has restricted the riunione to utenti registrati — for example, to allow only internal employees to join via Single Sign-On (SSO) — the calendar invitation will indicate that participants must log in to authenticate.

Users access the riunione as follows: - Receive a calendar invitation from the host. - Use the riunione link in the invitation to join. - Enter a riunione password if the host has enabled one. - Participants can join without an Avatour account unless the riunione is restricted and requires login to authenticate.

2.1.1 Partecipante

  • Can join and interact fully (webcam, microphone, chat, and Present functionality).
  • Maximum of 20 interactive participants per riunione.

2.1.2 Spettatore

  • Can view the riunione and participate via chat only.
  • Cannot share video, use a microphone, present, play/pause Asset, or capture Snapshot.
  • Maximum of 10 Spettatori per riunione.
  • Together with Participants, a riunione can host up to 30 attendees.

2.2 Utenti Registrati

Utenti Registrati have an Avatour account. Accounts are created in one of the following ways:

  • Admin-invited: During onboarding, Avatour sets up a dedicated tenant for the organization and creates one or more Admin accounts. Admins can then invite users within the organization and assign them to groups, which define their platform role (Guest, Host, or Admin). Invited users receive a signup link to complete account setup and set a password.
  • Host-invited: Hosts can add users as Editor collaboratori to a Workspace. This consumes a Host license and ensures the user has Host-level access.
  • SSO auto-provisioning (Enterprise/Business tier only): Accounts can be automatically created by the IdP. By default, SSO-provisioned accounts are added to the Guest group, unless overridden via SAML group mappings. Admins can still invite users and assign group membership directly even when SSO is enabled.

Riepilogo:

Utenti registrati and their group membership can be managed in multiple ways:

  • Admin management: An Admin in the Avatour console can create users and assign them to groups, which define their platform role (Guest, Host, or Admin).
  • SSO provisioning: For Enterprise or Business tier customers with SSO enabled, the IdP can automatically provision accounts and assign group membership, which defines the user’s platform role.
  • Host-invited users: Hosts can invite other users as Editor collaboratori to specific Workspace. Assigning the Editor collaboratore role consumes a Host license.

Recommended Best Practice (Enterprise Customers):
For organizations expecting a large number of users who need access to Avatour, it is recommended to integrate Single Sign-On (SSO) and manage users and group memberships from the IdP. This approach streamlines account provisioning, group assignment, and license management, reducing administrative overhead and ensuring consistent access control.

2.2.1 Utenti Guest

  • Added to the Guest group.
  • Can view Asset within Workspace where they have been added as Viewer collaboratori.
  • Cannot create workspace, host riunioni or upload content.
  • SSO-provisioned Guest accounts authenticate via the IdP; no Avatour-managed password is required.

2.2.2 Utenti con Licenza (Accesso alla Web Console)

Utenti Host (Gruppo: Host)

Utenti Admin (Gruppo: Admin)

  • Includes all Host capabilities plus full account administration.

I privilegi Admin aggiuntivi includono:

Gestione Account
- Create new users and assign them to groups. - Reset passwords when managed by Avatour (not applicable when SSO is enabled). - Upgrade Utenti Guest to Host.
- Deactivate users (Admin accounts must first be converted to Host before deletion).
- Transfer asset from one Utente Host to another during deletion.

Impostazioni
- Configure organization-wide security settings for asset, workspace and riunioni hosted on the platform (e.g., whether a Host must be present to start a riunione, whether faces should be blurred on all videos uploaded to the platform).
- Enable or disable AI features or recording.
- Apply company branding consistently across the platform if a custom domain is configured.

Asset & Analytics
- View all Asset uploaded by any user in the organization.
- Review platform usage across the organization.

2.2.3 Permessi dei Collaboratori del Workspace

Workspace permissions define what a user can do within a specific Workspace. These are separate from platform-level group membership (Guest, Host, Admin).

3. Per i Partecipanti alle Riunioni Remote e i Visitatori del Workspace

Avatour consente agli utenti di collaborare in due modi principali:

  • Join a live riunione:
    You may receive a calendar invitation to join an Avatour riunione. During the riunione, participants can conduct a live remote site visit or synchronously review asset together.

  • Visit a Workspace:
    You may also be invited as a collaboratore to a Workspace to review asset asynchronously (on your own schedule).

3.1 Come Partecipare a una Riunione Avatour e Visitare un Workspace Avatour

Qualsiasi Dispositivo "Flat Screen" con un Browser Web

You can join an Avatour riunione from any desktop or laptop computer, smartphone, or tablet using a web browser.

Nota: Joining an Avatour riunione requires that you grant microphone permissions. Please accept any permission prompts from your browser.

  1. Via calendar invitation (recommended):

    • You will typically receive a calendar invitation with a direct join link (for example: https://avatour.live/join?s=xxxxx).
    • Clicking the link will automatically populate the 5-character riunione code and take you to the riunione.
    • Authentication required: Some riunioni are restricted to utenti registrati. In this case, the invitation will indicate that you need to log in to access the riunione.
    • Password-protected riunioni: Some riunioni may require a password. In that case, the invitation will include the password you must enter to join.

  2. Via riunione code:

    • If the host shares a 5-character riunione code separately, go to https://avatour.live/join, enter your name and the riunione code, and join the riunione.
    • If the riunione is password-protected, enter the password provided by the host.
    • If the riunione requires authentication, you will need to log in with your Avatour account before joining.

Tip 1: If your camera or microphone does not work, it may be in use by another application (for example, Microsoft Teams or Zoom). Close any apps that might be using your camera or microphone, then leave and rejoin the Avatour riunione.

Tip 2: If you are still unable to join the riunione, run this test: https://avatour.live/test.
The test can identify whether your corporate firewall or network is blocking access, and will provide information to guide discussions with your IT team.

Tip 3: Do not use the Avatour iOS or Android apps to join riunioni. These apps are only required when streaming a live riunione from an Insta360 camera, since those cameras cannot run the Avatour 360° software directly and require a smartphone to assist.

Visitare un Workspace Senza Partecipare a una Riunione

You can access a Workspace without joining a live riunione in the following ways:

  • Public Workspace:
    If the Workspace is public, the link can be accessed directly—no login required.

  • Restricted Workspace:
    If the Workspace is restricted, you must be added as a collaboratore with either Editor or Viewer permissions.

    1. When you are added as a collaboratore, you will receive an email notification with a link to the Workspace.
    2. Click the link in the email to open the Workspace. If you are not already logged in, you will be prompted to log in or complete signup.
    3. Once logged in, the Workspace will open automatically.

Alternatively, you can log in at
https://avatour.live/login
and access the Workspace from your list of Workspace.

Visore VR

You can join a riunione and visit a workspace from a range of compatible Meta and Pico headsets. To do this:

  1. Install our Avatour app from your respective VR store app: How to install Avatour VR app
  2. Load our app and input the riunione code or select a Workspace to join a riunione. For more information on how to use our VR app, see our Knowledge Base article here.

3.2 Strumenti di Collaborazione per Riunioni e Workspace

Avatour consente la collaborazione in due contesti principali:

  1. Riunioni (synchronous): Collaborate in real-time with other participants, including live site visits or reviewing recorded asset together.
  2. Workspace (asynchronous): Review and interact with asset on your own schedule, 24/7.

The collaboration tools are mostly similar between riunioni and workspace, with some differences due to the synchronous vs asynchronous context.

3.2.1 Layout dell'Interfaccia

L'interfaccia Avatour è organizzata attorno a tre aree principali:

  • Left panel – Workspace asset and supporting tools
  • Center canvas – Main viewing area for live video or asset
  • Right panel – Contextual information, such as participants, riunioni, or chat

La maggior parte delle interazioni viene avviata dal menu in basso.
Cliccando su un'opzione del menu si apre un pannello laterale sul lato sinistro o destro dello schermo, mentre il canvas centrale rimane l'area di visualizzazione principale.

3.2.2 Esempio di Vista Riunione

Here is an example of a view in an Avatour Riunione:

Avatour Meeting UI with Assets Panel, blank Canvas and Participants Panel
Avatour Riunione with Asset Panel (left), Canvas (center), and Participants Panel (right)

3.2.3 Esempio di Vista Workspace

Here is an example of a Workspace view:

Avatour Workspace with Assets Panel, blank Canvas and Meetings Panel
Avatour Workspace with Asset Panel (left), Canvas (center), and Riunioni Panel (right)

3.2.4 Panoramica del Menu in Basso

Il menu in basso fornisce accesso ai principali controlli dell'interfaccia e ai pannelli:

Riunione Bottom Menu

Avatour Meeting Bottom Menu
Avatour Riunione Bottom Menu

  • Asset – Review workspace files, including recorded videos, images, snapshots, and PDFs.
  • Chat – Send messages to all partecipanti alla riunione.
  • Camera – Turn your webcam on or off.
  • Microphone – Mute or unmute yourself.
  • Present – Present an asset, desktop, or webcam feed (see Present section below).
  • Host Tools (hosts only):
    • Blocca Focus – Lock the view for all participants.
    • Mute All – Mute all participants.
  • Enable Full Screen – Make the riunione tab full screen.
  • Exit Riunione – Leave the riunione.
  • Start Recording – Use this button to start and stop recording manually during a riunione. Alternatively, riunioni can be recorded automatically if auto-start recording is enabled in the workspace settings. In both cases, recordings are saved to the workspace asset.
  • Mappa – Open or close the mappa panel for asset with a GPS track. Clicking a location jumps to the exact point in the video. The mappa updates live as the video plays.
  • Participants – Open or close the participants panel.
  • Riunione Info – View the riunione code, invite link, and access related tutorials.

Avatour Meeting Info
Avatour Riunione Info Side Pane

  • Impostazioni – Adjust language, audio, and video settings. For live 360° video riunioni, use Show Bitrate to monitor connectivity stats.

Tip: Send the riunione link or add it to a calendar item to invite participants.

Present Menu

Camera - Allows you to share your webcam or smartphone/tablet camera. Can also be used as Video-in-Video while presenting an asset or in a live 360° video riunione, e.g. to show a detail on site (although going close with the 360° cam also gives a good detailed view, e.g. of a barcode, small print on a lable).

Desktop - Allows you to share your desktop’s screen

Asset - Show one of the asset from the asset section - see above. While presenting an asset the Asset menu will appear - see next point.

Present Asset Menu

There are slight differences in the Menu Items when presenting an Asset in a Riunione and when presenting in a Workspace (async).

Here are the tools and menu items available when presenting an Asset in a Riunione - explained from left to right.

Avatour Menu while Presenting an Asset in a Meeting Avatour Menu when presenting an Asset in a Riunione

Snapshot - Take a 360° or 2D picture within a Live Capture or a presented Asset. All snapshots can be saved to the Asset in the riunione/workspace. A SuperFreeze 360° snapshot has a higher resolution (ca. 6k) and will pause the live stream for some seconds.

Spotlight - Available during a live 360 capture or if an Asset is being presented. This creates a pointer visible by all partecipanti alla riunione and the camera operator, enabling you to draw the group’s attention to a specific object or area on screen.

Show/Hide Point-of-View (POV) - This option displays each participants focus - Point of View - in the 360° video - recorded or live (circles with the participant’s name underneath)

Note - create nota (= dialog boxes) at certain positions in snapshots and recorded videos. Any partecipante alla riunione can create a nota. Only the nota creator can edit and delete a nota. When creating a nota, you can set a Type: Observation, Issue, Action or Recommendation (the latter three can only be done by Hosts, Avatour Collaboratori Viewer and Editors).

Avatour Note and Notes Filter Avatour Nota and Nota Filters

This makes it clear whether a nota is informational or requires follow-up. In the timeline of a video nota are anchored to the precise moment in the capture.

Core collaboratori (Host, Avatour Collaboratori Viewer and Editors) can update a nota’s Status as work moves forward: Open → In Progress → Resolved.

You can share a link which leads directly to the nota. Copy the link and use / embed wherever you want.

Voice Command Generated Note - It is now also possible to generate nota through comandi vocali (e.g. saying "take nota") from an audio track in any video (live / recorded, 360° / 2D). Placeholders are shown on the video timeline and the nota position can then be dragged in the video to the exact position and of course also edited with further content.

Avatour Notes - Voice Command Generated Avatour Note - Voice Command Generated

Side Panel with Note, Riepilogo Esecutivo, Argomenti etc. and Report - show all nota and argomenti of an asset in a side panel (click on the list icon next to the nota icon in the above menu). Click in the side panel in the nota / argomenti to get to the nota / argomento in the video. In the Note panel you can apply Nota filters.

Avatour Asset Executive Summary Avatour Riepilogo Esecutivo while presenting an Asset in a Riunione

Argomenti are also highlighted under the timeline of the video. Argomenti are AI generated based on the audio of an asset and can be initiated during Upload from the Avatour cam app or in the Asset section in the Web Console.

Avatour Topics Avatour Argomenti while presenting an Asset in a Riunione

You can also print an report dell'asset - or download as TXT / CSV file...

Avatour Asset Report Print Menus Avatour Report Asset Print / Download Menus

...with all nota, argomenti etc. even a full transciption for an asset and select what to include:

Avatour Print Asset Report Element Selection Avatour Report Asset Element Selection Menu

Share Link - Share links to nota and specific scenes (=viewangles) in a video / snapshot either by email or directly copy the link and use/embed wherever you want.

Closed Captions (CC) - Here you can activate to show on-screen text transcriptions while presenting a video.

And here are the collaboration tools and menu items available when presenting an Asset in a Workspace. Most tools are like in a riunione but some are missing as these do only make sense when others are present (POV and Spotlight) and some are only available in workspace - mainly video operations related, which are explained below.

Avatour Menu while Presenting an Asset outside a meeting, e.g. when visiting a workspace Avatour Menu when presenting an Asset in a Workspace

10 seconds steps - Skip through the video in 10 second steps - forward and backward.

Playback Speed - Here you can choose a playback speed factor (0.5-2)

Trimming a video (scissors) - With the scissors you can trim a video at the beginning and at the end.

4. Per Utenti Host e Admin - Web Console Avatour{#for-registered-users}

When you log in to your Avatour User Accoung you will access the Web Console.

4.1 Web Console - Panoramica del Menu Principale

On the left hand side you will see the following menu items.

Avatour Web Console - Main Menu Avatour Web Console - Main Menu

Workspace - Workspace can be set up for many purposes (e.g. sites, projects, customer, supplier) and are organisational units helping you to work efficiently in a controlled environment comprising of the following elements.

Asset - All your asset (videos, pictures, pdfs) in one place under My Asset. Admin users can see all Account Asset across all host users. Shared Asset are those which hosts share with all other users on the Avatour platform. Here you can rename asset, activate face blur and generate argomenti.

Profile - Manage your language and reset your password.

Analytics - Get insight about sessions and usage

Impostazioni - For Admin Users only. Manage some general settings and customize your branding.

Account - For Admin Users only. Manage users and devices (= 360° cams).

Device Login - Enter here the number shown on the Avatour app on your 360° cam to log in as user on the 360° cam. You can also log in on your 360° cam with your Avatour host account email and password but simply entering the device code on the Avatour Web Console might be easier.

Sign out of your account.

4.2 Web Console - Dettagli per Voce di Menu

4.2.1 Workspace

Workspace can be set up for many purposes (e.g. sites, projects, customer, supplier) and are organisational units helping you to work efficiently in a controlled environment. You can create a new one with the "New Workspace" button in the upper right corner of the screen.

Avatour Web Console - Main Menu Item Workspaces Avatour Web Console - Main Menu Item Workspace

Click notifications (the bell icon) to get a summary of activities in a workspace over the last 7 days.

Avatour Web Console - Workspace Recent Activities Avatour Web Console - Workspace Recent Activities

You can enter a workspace by clicking on it. Here is a view of the structure in a workspace.

Avatour Workspace with Assets Panel, blank Canvas and Meetings Panel Avatour Workspace with Asset Panel (left), blank Canvas (center) and Riunioni Panel (right)

Each workspace comprises of the following elements (explained from left to right).

Asset - Manage asset allocated to that workspace

Collaborators - Manage Access to the Workspace

N.B.: Several users can access a workspace at the same time without “riunione” each other. This makes a “workspace” different from a “riunione”. In addition to using the Collaborator roles you can also make the Workspace Public and give access through the various Riunione Access settings - for both see below under “Settings”.

Report - Create a report against the checklist selected in the workspace settings based on the workspace asset that you choose. You can edit the proposed answers.

Avatour Workspace Report and Asset Selection Avatour Workspace Report and Asset Selection

Mappa - For asset with GPS meta data show the location on the mappa / satellite image.

Riunioni - Hosts and Collaborator Editors can organise riunioni in the workspace

Impostazioni

Avatour Settings - Workspace View Avatour Settings - Workspace View

(1) Workspace Settings

Report Template - select a checklist template against which our AI will report based on the chosen workspace asset (see also above Report)

Enable Notifications - Get daily digest emails to notify collaboratori when Issues and Actions of Note change status (for example, In Progress → Resolved).

Email Notifications - Example Email Notifications - Example

Public Workspace - The workspace is like a website - everybody with the workspace link can view all asset and has direct access to asset via asset links. Direct asset links only work with the Public Workspace setting (Nota: Non-collaboratori will not see riunione info / join button).

(2) Riunione Settings

Authentication required - When enabled, participants need to sign in with their Avatour registered user account (Guest, Host or Admin) to join the riunione.

Allow guest access to workspace asset

Auto-Start Recording and Require consent for recorded riunioni

Require host - When enabled, the host must admit each participant to the riunione, and the riunione ends when the host leaves. When disabled, partecipanti alla riunione can start / join a riunione without a host any time.

Allow spectator access - When enabled, participants can use the spectator code to join a riunione without a microphone or webcam. Spettatori use chat to communicate with others in the riunione.

Password protected riunioni - When enabled, participants must enter a password to join the riunione which is defined by the host in the riunione settings.

Show Travel-Savings Question - Asks if Avatour riunione saves travel.

N.B.: It is of course possible to use the above settings in combination (e.g. not require a host but a password).

4.2.2 Asset

Here you manage all your asset (360° / 2D videos / pictures and pdf files). You can up- and download asset, allocate asset to workspace, share asset with other users on the Avatour platform. You can also rename asset, print / download asset reports, activate face blur and AI summarization. To edit an Asset click on the name or select it.

Avatour Web Console - Main Menu Item Assets Avatour Web Console - Main Menu Item Asset

4.2.3 Profilo

Qui puoi gestire i dettagli del tuo profilo come la tua password.

Avatour Web Console - Main Menu Item Profile Avatour Web Console - Main Menu Item Profile

4.2.4 Impostazioni

This menu item is only available to Admin Users. Here you can (1) manage default settings for your account and even look those settings so that other users can not change those settings and (2) adjust some customise some branding elements (e.g. your logo. For more info see How do I add my company branding to the Avatour experience?).

Avatour Web Console - Main Menu Item Settings (1 of 2) Avatour Web Console - Main Menu Item Settings (1 of 2)

Avatour Web Console - Main Menu Item Settings (2 of 2) Avatour Web Console - Main Menu Item Settings (2 of 2)

4.2.5 Account

Here Admin Users can manage your utenti registrati (host, guest, admin) and capture devices (360° cams allocated to your Avatour platform instance).

Avatour Web Console - Main Menu Item Account (1 of 2) Avatour Web Console - Main Menu Item Account

4.2.6 Analytics

This section gives you information about your riunioni and savings.

Avatour Web Console - Main Menu Item Analytics (1 of 3) Avatour Web Console - Main Menu Item Analytics (1 of 3)

Avatour Web Console - Main Menu Item Analytics (2 of 3) Avatour Web Console - Main Menu Item Analytics (2 of 3)

Avatour Web Console - Main Menu Item Analytics (3 of 3) Avatour Web Console - Main Menu Item Analytics (3 of 3)

4.2.7 Accesso Dispositivo

Use this section to enter the 6-digit code which is shown on your 360° cam (e.g. when you need to log in again or sometimes it needs refreshing). This is a more convenient way that entering your login credentials through the small keyboard in the 360° cam screen.

Avatour Web Console - Main Menu Item Device Login Avatour Web Console - Main Menu Item Device Login

4.2.8 Tutorial

Here you can start tutorials on certain argomenti.

Avatour Web Console - Main Menu Item Tutorials Avatour Web Console - Main Menu Item Tutorials

5. In Loco - Come Utilizzare il Kit Turnkey Avatour

5.1 Avatour Turnkey Kit 3.1 (Pilot PanoX V2 setup)

Be sure to attach the Ulanzi external battery between the tripod base and extendable stick or mount the camera directly onto the Telesin extendable battery stick. In addition to (1) extending the total battery life from ca. 1 hour (camera battery only) to ca. 3 hours, it will also help (2) to extend the height of the camera setup, (3) add weight to the bottom for better stability and (4) also help to prevent any potential overheating of the camera. We recommend to always use the external batteries right from the start, especially for live riunioni.

For previous camera models see Kit 2.1: Pilot One setup and Kits 3.0 Pilot Pano setup)

  • Kit 2.1: Connect a USB cable from the battery to the USB-C port of the USB-C hub. Then, connect the camera directly to the hub.
  • Kits 3.0 / 3.1: Connect a USB cable from the battery to the camera.
  • Kit 3.0 / Pilot Pano cam only: Installing the cooling module (optional accessory):
    • (1) Remove the Pilot Pano battery by opening the side panel and pulling the battery out
    • (2) Insert the cooling module where the battery was before
    • (3) Connect the Ulanzi external battery to the cooling module by USB-A to USB-C cable. This cable would have been packed with the cooling module.

5.2 Connettività

Before you start: For live tours you need to be connected to the internet using (1) a local WiFi or (2) a Mobile Network. You should have at least 10 Mbps Uplink and Downlink bandwidth. This allows enough available bandwidth for the camera to Live Capture stream at our recommended 5 Mbps. You can still stream at lower bandwidths (1-2 Mbps), which works best when you are standing still (see also below e. Best Practices: During a Riunione). To test connectivity speed and quality you can use the following methods:

Test at one location: Any speed checker you might already use (e.g. https://www.speedtest.net/)

Testing tools from Avatour (recommended):

  1. Test at one location: Open https://avatour.live/test from any device in any browser (should take less than one minute) enter your email address and a short reason for the test - measure at different locations onsite. For evaluation of the results, see How do I interpret the results of the Avatour Network Test?
  2. Test while walking (better for checking the entire tour!): Network test with our Avatour Host app for smartphones (Android: available, iOS: exp. Feb. 2024). When logged into the app, select a Workspace and choose “Run Connectivity Test”. Watch the connectivity graph while walking through the site, and confirm your network bandwidth meets our recommended 10 Mbps
  3. Test while walking (better for checking the entire tour!): Run a network test with your Avatour 360°camera. Login to the Avatour app from the camera’s home screen and go to the Menu (the three red lines in the top right corner) Settings → Network → Connection Test. Watch the connectivity graph while walking through the site, and confirm your network bandwidth meets our recommended 10 Mbps

Local Wifi:

It is highly recommended to connect your camera to a local WiFi network.

If your IT team requires our device MAC address to be whitelisted, you can find on the Pilot cameras the MAC address here: Settings app (camera home screen) --> About --> scroll down to WiFi Address

Mobile Network: For areas outside of local WiFi range, connect the camera to a mobile network

Option A: Use the kit provided hotspot and SIM card

Kits 3.0 / 3.1: Place the GlocalMe hotspot in your pocket, or keep it somewhere on your person.

  • Troubleshooting Nota: If your GlocalMe hotspot is displaying the message “Data connection is not enabled”, you should check that the hotspot is configured to use the pre-installed SIM card rather than a Cloud SIM. To confirm this, swipe right to the third screen on the hotspot, choose "SIM Card Manager", and select "SIM Card".
  • Troubleshooting Nota: Please also make sure that “5G network” is enabled in the SIM Card Manager
  • Troubleshooting Nota: If you are still unable to connect to a carrier’s network, confirm that you have the correct APN selected for your region. Review the article here to create/manage your hotspot’s APNs.

Kit 2.1: Use the hotspot attached by magnet to the extendable stick. You can connect to the hotspot via WiFi or wired ethernet connection (hotspot to USB-C hub)

It’s recommended to first use the SIM card that is preinstalled in your kit provided hotspot. This is a “global” SIM card working in over 200 countries usually automatically connecting to a locally available mobile network. We can implement Roaming Profiles with preferred mobile network providers per country. After testing further the connectivity and if the connection quality remains poor, we recommend sourcing your own local SIM card from the Mobile Network Operator with the strongest signal at your location(s).

Option B: Use your own equipment - hotspot (smartphone or dedicated hotspot device) and SIM data card

Important Note:

  • Keep the hotspot switched off while connected to your local WiFi network. Once you are out of range of this network, then connect the camera to your SIM data.
  • Carry the hotspot with you ideally in your shirt front pocket. Back pockets, e.g. trousers are less ideal because your body will block some of the wifi signal between the hotspot and the 360° camera.
  • Mobile Network Operators sometimes limit bandwidth for no obvious reason (“throttling”) to manage their overall network. This can have a negative impact on the Avatour experience. Get in touch with your Avatour CSM or our Support team (support@avatour.live) if you think that is happening.
  • If using the GlocalMe hotspot, you can find the WiFi name and password by swiping one screen to the left. The first screen that displays can be ignored.

Low bandwidth situations

  • Record a video of the location ahead of time - for details see How do you record and upload 360 videos with the Avatour App? This can then be presented during your riunione.
  • The operator or other team members onsite can choose to share their smartphone's camera to live stream the location. This will only require a network upload bandwidth of 0.1 - 0.3 Mbps.

No connectivity at all - Recorded video only - see How do you record and upload 360 videos with the Avatour App?

5.3 Audio

Telecamera 360° e Operatore

In principle, you can connect any bluetooth audio device including your PPE headsets if they support bluetooth.

If you plan to host an Avatour riunione in an outdoor or noisy environment, we recommend connecting the Shokz headphones provided in your kit:

  • Power On/Off: Hold the “+” button for 3 seconds. You will see a blue LED light when the headset is turned on and a red LED light when the headset is turned off
  • Bluetooth Pairing Mode: While the headset is turned off, hold the “+” button for 5 seconds. An LED light will flash blue and red when in pairing mode
  • Volume Up/Down: Use the “+” and “-” buttons to increase or decrease listening volume

In un ambiente più tranquillo, puoi scegliere di collegare un altoparlante bluetooth, come il diffusore NoxGear a clip:

  • Power On/Off: Hold the Play/Pause button in the center of the device for 2 seconds
  • Bluetooth Pairing Mode: Once the device is turned on, it will enter pairing mode (blue and red flashing LEDs). Once paired, it will display a blue LED
  • Volume Up/Down: Use the “+” and “-” buttons to increase or decrease listening volume

Kits 3.0 / 3.1: You can pair/connect any bluetooth device from the camera’s home screen’s Settings app. Go to Settings → Bluetooth.

Kit 2.1: In order to pair/connect a bluetooth headset/speaker, you must first have a wired connection between the USB-C hub (with Jabra bluetooth dongle) and the camera. If using the Shokz headset or NoxGear speaker, these will connect as soon as they are turned on.

Altri Partecipanti in Loco

Connect to the riunione using your smartphone’s / tablet’s / laptop’s browser, and use any wired or wireless headphones (preferably ones with noise canceling enabled). Please be aware that each smartphone onsite will take away bandwidth from the 360° camera and can have a negative impact on the Avatour riunione for all participants! Therefore we recommend to join in

  • On-Site Mode - Join the riunione in On-Site mode when you're physically present at the same location as the 360 camera. On-Site Mode is perfect for users who wish to utilize their phones primarily for detailed close-ups. On-Site Mode mutes the mic and speaker by default to eliminate audio feedback

    Screenshot Onsite Mode To Do !!!

Important Nota:

  • Make sure that you are muted when not actively speaking
  • Have your smartphone connected to a different network than the camera’s network, if possible.

5.4 App Telecamera Avatour

Ecco i menu (1) Livello Principale, (2) Impostazioni e (3) Impostazioni Rete.

Avatour 360° Camera App - Three Menus Avatour 360° Camera App - 3 Menus

Quick Capture - For offline 360° video recording. - For a detailed description see How do you record and upload 360 videos with the Avatour App?. We recommend using an external audio device (connected via bluetooth). N.B. You can also do standard 2D videos and pictures - simply change the mode between 360° and 2D in the bottom right corner once in the QC screen.

Live Riunione - For live 360° Video Conferencing. You will see your workspace and clicking on one will initiate the live video stream from the 360° camera. Before you can join the riunione with your 360° cam you need to connect an audio device via bluetooth. For a detailed description see How to start a Live Capture meeting with your Pilot camera?

When hosting a Live Capture riunione with your 360 camera, you will have similar riunione tools available to you that mirror the web experience. Here is a link to our Knowledge Base article that explains these tools in more detail: Operator App Tools

Gallery - Find here all your 360° videos and pictures for upload to the Avatour Web Console.

Impostazioni - Within Settings, you have the following options:

  • Network: This option allows you to change which WiFi network the camera is connected to or run a network connection test to view your streaming throughput

  • Live Capture: Adjust your Live Capture settings depending on available bandwidth, guest’s VR sensitivity, or if your camera’s protective lenses are installed:

    • Target Frame Rate: Adjust the frame rate for your Live Capture video between 15 fps, 24 fps, and 30 fps. Higher frame rates produce a smoother video, but will require more upload bandwidth. Default: 15 fps
    • Target Bitrate: Enables you to increase or decrease the maximum streaming bitrate for your Live Capture. You can set your target bitrate between 1 Mbps and 10 Mbps. Higher bitrates will result in higher video resolution, but will require more upload bandwidth. Default: 5 Mbps
    • Optimize Motion: This will decrease the video frame rate, generating less load on your network's upload bandwidth, and increase your streaming bitrate. In addition, this option helps to reduce motion sickness for VR participants. Default: Off
    • Protective Lenses: This will affect how the 360° video is stitched depending if protective lenses have been installed on your camera. If you do not have protective lenses, set this to “No”. If you received a Kit 3.0, you have pre-installed protective lenses on and should set this to “Yes”. Default: Yes

  • Quick Capture: Adjust your Quick Capture settings depending on your preferred video frame rate, available bandwidth for recorded video uploads, or if your camera’s protective lenses are installed. Quick Capture has a set resolution of 4k which usually strikes a good balance between video quality and file size. (For higher resolutions you can use the native camera apps, also on the PanoX V2, for details see How do you record and upload 360 videos with the Avatour App?):

    • Target Frame Rate: Adjust the frame rate for your Quick Capture video recordings between 15 fps, 24 fps, and 30 fps. Higher frame rates produce a smoother video, but will increase video file size and upload time. Recommended: 30 fps
    • Target Bitrate: Set the target bitrate for Quick Capture uploads between 5 Mbps and 20 Mbps. Lower bitrates increase upload speeds, but will decrease video quality. Recommended: 20 Mbps
    • Protective Lenses: See Protective Lenses section for Live Capture above
  • About: View device serial number and software version

Account - For login with your Avatour host or admin account.

6. Consigli di Buone Pratiche

6.1 Primi Usi (Informali) e Familiarizzazione

For your first uses and getting familiar with the Avatour Web Console and the Avatour Turnkey Kit we recommend the following steps:

  1. Take the kit home and play with it with family and friends using your home internet connection.
  2. Take the kit to the office and connect to a corporate network (corporate issues might evolve, e.g. corporate firewalls - but you know from step one that Avatour is working and this is a argomento to sort out by your IT team with the help of Avatour).
  3. Start to use Avatour onsite (outside your office) at the riunione location to which remote participants would usually need to travel to. More connectivity argomenti might evolve. Avatour to help in cooperation with your IT team.
  4. Start using with internal and external remote participants.

6.2 Prima di una Riunione Live con Video 360°

  • We recommend to do a recorded 360° video tour before any live tour if time allows for three reasons: (1) Have a fallback solution for the live tour, (2) have something for documentation and later review (on top of the recorded live tour) and (3) start to create a library of 360° videos of all your sites which can be helpful for many use cases.
  • All kit components charged for at least 90 minutes before the live riunione. We anyway recommend to have all devices on continuous charge when not in use. Like that all devices will always be ready, also for unplanned ad hoc riunioni.

  • Have the kit fully assembled (1. tripod base + 2. Ulanzi battery + 3. extendable stick + 4. 360° cam).

  • Confirm a Workspace is created for hosting a live riunione and include all relevant Asset.

  • Invite all participants to the riunione through your Workspace. This creates an invite on all participants calendars, and includes the riunione invite link.

  • Pair and connect your bluetooth headphones or speaker you plan to use for your tour to the camera.

  • All onsite smartphone users should connect from a different network than the camera’s network. This will reduce the load on the camera’s network bandwidth.

  • If you are alone as a camera operator, take a smartphone with you in the case you want to smartphone camera-share and show fine details.

  • Confirm the 360 camera can connect to your local WiFi.

  • Prior to an Avatour riunione, plan out the route you will take through the facility. Do a test Avatour riunione with the camera, and check that all areas have bitrates above 1 Mbps bandwidth. This can be seen on the camera screen itself, or as a remote participant by going to Settings and activating Show Bitrate.

  • If you notice some areas have little to no bandwidth, it is best to take images or a recording. These can then be presented during the riunione for remote participants to review. You can follow the guide here that explains our Quick Capture for recording and uploading videos/images: How do you record and upload 360 videos with the Avatour App?

  • If you have remote participants joining the riunione who have not used Avatour before, provide them with a short summary of the platform, its functionality (360 live video, asset, snapshots, annotations, spotlight) and the riunione tools.

  • You can start in another video conferencing solution (e.g. Teams, Zoom, Google Meet) but before moving over to Avatour, completely close the other video conference application. In some cases, these other applications will prioritize your device’s microphone/speakers/webcam, causing them to be disabled for Avatour. Additionally, do NOT run Avatour AND another video conference at the same time as this will reduce available bandwidth.

  • If you are planning to use the 360 camera in a high temperature environment, it’s recommended to use the cooling module (Pilot Pano only). This will help reduce the chances of the camera overheating and shutting down automatically.

6.3 Durante l'Operazione della Telecamera in Loco per una Riunione Live con Video 360°

  • When operating the camera, make sure that you are walking slowly. This helps with the video quality and reduces any potential video downtime when the camera’s network connection switches between WiFi access points.

  • Hold the camera out in front of you, and above eye level. This allows all remote participants to see the majority of your surrounding area.

  • For instances where the camera needs to remain stable, use the tripod stand and extend the camera to the correct height, best to eye-level.

  • Always connect the camera to your local WiFi network where possible. For areas without WiFi access, use the provided hotspot. The hotspot has a SIM card that will connect to a reliable cell network near you. Always keep the hotspot switched off when not in use indoors as otherwise the 360° cam could connect to the hotspot which we do not want indoors. When outdoors, keep the hotspot near the 360° camera.

  • When the on camera bitrate starts to drop below 2 Mbps, walk slower or stop completely until the signal stabilizes again. This usually happens when you change from one WiFi Access Point to another.

  • If you know the connectivity and video will drop when moving to a specific location (Example: moving from an indoor production area to an outdoor area), let the remote participants know in advance.

  • If needing to show something in high detail or small writing, use your own or an onsite participant's smartphone to join the riunione and present your / their phone’s (back-facing) camera.

  • If possible we recommend that one additional person is onsite to help with the above described smartphone camera share as this often proves to be helpful / needed.

  • Ideally onsite smartphone users should join the riunione (1) in onsite mode and (2) on a different network from that the camera is using to not take away crucial upload bandwidth from the 360° cam.

  • All onsite participants joining from their smartphone should be muted, unless actively speaking.

Glossario per la Guida Utente

Una guida di riferimento ai termini chiave utilizzati nella piattaforma Avatour.

A

Admin User

A licensed user type with all Host User capabilities plus full account management privileges. Additional Admin-only functions include: viewing all assets uploaded by all Host Users in the account; managing organisation-wide settings (e.g. whether meetings require a host, enabling the Igloo projection feature, configuring custom domain branding); creating and managing Host Users, upgrading Guest Users to Host, and transferring assets when removing a user. Admin Users can also view analytics across all Hosts in the account.

Vedere anche: Host User, Guest User, Workspace

Analytics

The Analytics section of the Web Console gives Host and Admin users insight into platform usage and the business value generated. Key metrics include number of meetings, session durations, participant counts, and estimated travel savings per session (travel distance avoided, travel time saved, cost savings, and CO₂ emissions avoided). Analytics data can be filtered by date, workspace, user, or device. Users can drill down into individual meetings to see connectivity, participant activity, and feedback.

Vedere anche: Web Console

Asset

Any file stored on the Avatour platform. Assets include 360° videos, 2D videos, images (360° and 2D snapshots), and PDF files. Assets can be uploaded and downloaded, renamed, allocated to Workspaces, and shared with other Avatour users. From the asset edit view, users can also activate Face Blur for privacy protection, Transcription to convert speech to text, automated Summary generation, and Topic extraction — all on a per-asset basis.

Vedere anche: Workspace, Snapshot, Face Blur, Topic, Summary, Transcription

C

Camera Operator App (also: Operator App)

The application installed on the Avatour-compatible 360° camera (and optionally on a smartphone) that enables the on-site operator to start and manage Live Capture meetings, perform offline Quick Capture content, adjust camera settings (frame rate, network, audio), and initiate AI features (Topics, Summary) at upload. The Operator App mirrors the meeting tools available in the Web Console.

Vedere anche: Live Capture, Quick Capture, Turnkey Kit

Checklist Report (also: AI-Populated Checklist Report)

A structured report generated against a Checklist Template for a selected set of Workspace assets. The AI pre-fills the report based on the audio transcription and visual content of the recordings, producing a draft report aligned to the template structure. The report is intended as a starting point for human review, editing, and sign-off. Reports can be exported as PDF.

Vedere anche: Checklist, Workspace, Summary, Transcription

Checklist (also: Checklist Template)

A structured template that defines what should be reviewed during a live or offline recorded walkthrough, meeting, or inspection. Items can be uploaded to a Workspace as a report template. When a Checklist Template is selected in the Workspace Settings, the AI can automatically populate a Checklist Report based on the content of the session recordings. Users can also manually complete checklist items during or after a session.

Vedere anche: Checklist Report, Workspace

Collaborator Editor

A Collaborator role that grants full Workspace control equivalent to the Workspace owner (Host). Collaborator Editors can upload and download assets, manage meetings, create reports, modify Workspace settings, and start live meetings from the camera. Inviting a new Collaborator Editor sends an invitation for them to register as a Host User (a paid licence is required).

Vedere anche: Collaborator, Collaborator Viewer, Host User

Collaborator Viewer

A Collaborator role that grants read-only access to assets within a Workspace. Collaborator Viewers can view and download assets and participate in meetings but cannot upload assets or change Workspace settings. Inviting a new Collaborator Viewer sends an invitation for them to register as a Guest User (free) — the Guest role within your organisation.

Vedere anche: Collaborator, Collaborator Editor, Guest User

Collaborator

A registered Avatour user who has been invited to a Workspace. Multiple Collaborators can access a Workspace at the same time independently — reviewing assets even when not in a live meeting together. Collaborators are assigned one of two roles: Collaborator Viewer or Collaborator Editor.

Vedere anche: Workspace, Collaborator Viewer, Collaborator Editor

D

Device

In the Avatour platform context, a Device refers to a 360° camera that has been registered to an Avatour account via the Camera Operator App. Devices are managed in the Account section of the Web Console by Admin Users. Note: the term 'Device' in the Avatour MSA (contract) refers more broadly to all hardware supplied by Avatour (cameras and accessories in the Turnkey Kit).

Vedere anche: Turnkey Kit, Camera Operator App, Admin User

F

Face Blur

An AI-powered privacy feature that automatically detects and obscures faces in both live 360° streams and recorded assets. Face Blur can be applied to individual assets from the asset edit view, or enforced as an organisation-wide policy by Admin Users, ensuring all stored media automatically has faces obscured. Commonly required by enterprise customers for GDPR and privacy compliance.

Vedere anche: Asset, Admin User

G

Geo Location (also: GPS Tagging)

The Avatour 360° camera has built-in GPS that automatically records location data whenever a signal is available. GPS coordinates are embedded as metadata in each recorded asset. In the Workspace, a Map view displays the geographic location of GPS-tagged assets on a map or satellite image. During a live meeting, the Geo Location pane shows the camera's current position.

Vedere anche: Asset, Workspace, Map

Guest User

A free registered Avatour user (email address and password). Guest Users can view assets in any Workspace to which they have been invited as a Collaborator Viewer, and participate in Avatour meetings. When Single Sign-On (SSO) is enabled for a customer domain, Guest accounts are automatically created for users who log in with their corporate email address.

Vedere anche: Host User, Admin User, Collaborator Viewer, Single Sign-On

H

Host User

A licensed (paid) user type that is the primary account user role. Host Users can start Live Capture meetings, upload Quick Captures and other assets, create and manage Workspaces, invite collaborators, and access the Web Console. Host Users can be added as Collaborator Editors in other users' Workspaces.

Vedere anche: Guest User, Admin User, Workspace, Live Capture, Quick Capture

I

Igloo (also: Igloo Immersive Room)

A large-format 360° projection system made by Igloo Vision that can display Avatour's 360° video in an immersive room environment, allowing groups of people to experience a site walkthrough together. Igloo support can be enabled by Admin Users in the account Settings.

Vedere anche: Admin User

L

Live Capture (also: Live 360° Meeting)

A real-time 360° video meeting in which the Avatour Camera Operator App streams live 360° video from the on-site camera to all remote participants simultaneously. Each remote participant can independently control their own point of view within the live 360° stream. Live Capture meetings can optionally be recorded to the cloud for later review.

Vedere anche: Quick Capture, Camera Operator App, Meeting, Point-of-View Indicator

Lock Focus (also: Lock View)

A host-only meeting tool that forces all participants' views to align with the host's current point of view. Used when the meeting host wants to direct everyone's attention to the same area of the 360° scene. Participants cannot independently navigate while Lock Focus is active.

Vedere anche: Point-of-View Indicator, Spotlight, Meeting

M

Map

A Workspace view that displays the geographic locations of GPS-tagged assets on a map or satellite image. Available when assets contain embedded GPS metadata captured by the 360° camera.

Vedere anche: Geo Location, Asset, Workspace

Meeting Participant

Any person who joins an Avatour meeting, regardless of their user type. Meeting Participants can include Host Users, Guest Users, and unauthenticated guests (joining via a meeting link or code). The platform supports up to 20 interactive participants per meeting. Participants can independently control their 360° view, use the chat, take snapshots, add notes, and share their webcam or screen.

Vedere anche: Meeting, Spectator, Host User, Guest User

Meeting

An Avatour video conference session in which participants join a shared virtual space to review live or recorded 360° content together. Meetings can be live (with a real-time 360° stream from an on-site camera), recorded (reviewing a previously uploaded asset), or hybrid (combining both). Up to 20 interactive participants and 10 Spectators (30 total) can join a single meeting. Meetings are organised within Workspaces and can be password-protected, host-required, or open.

Vedere anche: Live Capture, Quick Capture, Workspace, Spectator, Meeting Participant

N

Note (also: Annotation)

A comment or annotation attached to a specific moment in time and viewpoint within a recorded video or snapshot. Notes appear as dialog boxes anchored to the video timeline and to the 360° scene position where they were created. Any meeting participant can create a Note; only the creator can edit or delete it. Notes have a Type (Observation, Issue, Action, or Recommendation) and a Status (Open → In Progress → Resolved) for tracking follow-ups.

Vedere anche: Snapshot, Asset, Summary, Checklist Report

O

On-Site Mode

A joining mode available to participants who are physically present at the same location as the 360° camera. On-Site Mode mutes the microphone and speaker by default to prevent audio feedback, and is optimised for participants who want to use their smartphone for close-up 2D camera sharing rather than for audio/video participation. Recommended when multiple people are on site.

Vedere anche: Meeting Participant, Live Capture

P

Point-of-View Indicator (also: POV Indicator)

A visual overlay in the 360° meeting view that shows where each participant is currently looking. Each participant's POV is represented as a labelled circle (showing the participant's name) positioned within the 360° scene. The POV display can be toggled on or off. Useful for understanding where colleagues are focusing their attention during a review.

Vedere anche: Meeting Participant, Lock Focus, Spotlight

Q

Quick Capture (also: Offline Recording)

A recording mode in the Camera Operator App that captures 360° video without requiring an internet connection. The recording is stored locally on the camera and uploaded to the Avatour platform once connectivity is restored. Quick Capture is used for pre-recording site walkthroughs, building a video library, or capturing sessions in areas with no network coverage.

Vedere anche: Live Capture, Asset, Camera Operator App

R

Registered User

Any Avatour user who has created an account with an email address and password. Registered Users include Guest Users, Host Users, and Admin Users. Unregistered users can join meetings as guests via a meeting link or passcode without creating an account, but cannot access Workspaces or use platform features beyond basic meeting participation.

Vedere anche: Guest User, Host User, Admin User

Report (also: Asset Report, Notes Report)

An exportable document (PDF) generated from the Notes, Topics, AI-Generated Summary, and/or Transcription associated with one or more assets. Users can choose which elements to include: AI-Generated Executive Summary, Notes (with images), AI-Generated Topic Timeline, and/or full Transcription. Reports can also be generated against a Checklist Template via the Workspace Report function.

Vedere anche: Note, Topic, Summary, Transcription, Checklist Report, Asset

S

Single Sign-On (also: SSO)

An authentication method that allows users to log in to Avatour using their corporate identity provider (e.g. Microsoft Entra ID / Azure AD, Okta) via SAML 2.0. When SSO is enabled, Avatour does not manage user passwords — authentication is fully delegated to the customer's identity provider. MFA enforcement and password policies are controlled by the customer. SSO also supports automatic provisioning of Guest User accounts for users authenticating with a corporate domain email. Available on Business and Enterprise licences.

Vedere anche: Guest User, Admin User, Registered User

Snapshot

A still image captured from a live 360° stream or a recorded video during a meeting or workspace review. Snapshots can be 360° (equirectangular) or 2D (a flat crop of the current view). All snapshots are saved as Assets in the meeting's Workspace. A SuperFreeze Snapshot captures a higher-resolution 360° image (approximately 6K); it briefly pauses the live stream and requires the camera operator's permission before capturing.

Vedere anche: Asset, Workspace, Note

Spectator

A meeting participation mode that allows a user to join a meeting with limited feature access. Spectators cannot use a webcam, microphone, or the Present function, and cannot play/pause assets or take Snapshots. Spectators can communicate via text chat. Up to 10 Spectators can join a meeting in addition to the 20 interactive participants, bringing the total capacity to 30. Spectator access is enabled via a separate spectator code and must be allowed in the Workspace Meeting Settings.

Vedere anche: Meeting Participant, Meeting

Spotlight

A meeting tool that places a visible pointer in the 360° scene, visible to all meeting participants and the camera operator. Used to draw the group's attention to a specific object or area on screen. Available during a live 360° capture or when an Asset is being presented in a meeting.

Vedere anche: Meeting, Point-of-View Indicator, Lock Focus

Summary (also: AI-Generated Meeting Summary, Executive Summary)

An AI-generated text summary of the content of a recorded session, produced by analysing the audio transcription. The Summary provides a structured overview of what was discussed, observed, and agreed. It is generated automatically after Transcription is complete and appears in the asset's side panel. Users can edit the Summary before including it in a Report. The Summary is disabled by default and must be explicitly enabled per asset or at the organisation level.

Vedere anche: Transcription, Topic, Report, Asset

T

Topic (also: AI-Generated Topic)

An AI-generated label identifying a key subject discussed at a specific moment in a recorded session, derived from the audio transcription. Topics are displayed in the video timeline and in the asset's side panel, making it easy to navigate directly to relevant moments in a long recording. Topics are generated automatically when Transcription is enabled and can be initiated during upload from the Camera Operator App or from the Assets section in the Web Console.

Vedere anche: Transcription, Summary, Asset, Web Console

Transcription

An AI-generated full text transcript of the audio in a recorded session. The Transcription is time-stamped and linked to the video timeline, enabling users to click on any text to jump to that moment in the video. Transcription is the foundation for Topics and Summary generation. It can be included in exported Reports. Transcription must be explicitly enabled per asset or at the organisation level and is disabled by default.

Vedere anche: Topic, Summary, Report, Asset

Turnkey Kit (also: Avatour Turnkey Kit)

The complete hardware bundle supplied by Avatour for conducting Live Capture meetings and Quick Capture recordings. Contents include a compatible 360° camera with the Avatour Camera App pre-installed, an extendable camera pole/stick, a tripod base, a Bluetooth audio headset, and an extended battery pack. The kit is designed to be portable, plug-and-play, and ready to use out of the box. Available for purchase or as Hardware-as-a-Service (HaaS lease). Shipped globally.

Vedere anche: Live Capture, Quick Capture, Camera Operator App, Device

V

Video-in-Video (also: Secondary Camera)

A feature that allows a participant to share their device camera (e.g. smartphone) as a secondary 2D video stream alongside the main 360° video. Useful for showing close-up detail of a specific component or area that the 360° camera cannot capture at sufficient resolution.

Vedere anche: Live Capture, Meeting Participant

Voice Commands

An AI-powered feature on the Camera Operator App that allows the on-site operator to control certain camera and recording functions using spoken commands, without needing to touch the device. Designed to make hands-free operation easier during inspections and site walks.

Vedere anche: Camera Operator App, Quick Capture

VR Headset

An optional device that meeting participants can use to experience Avatour's 360° content in a fully immersive environment, turning their head to look around naturally. Supported headsets include selected Meta and Pico models. Participants can also join meetings from any web browser without a VR headset. See support.avatour.com for the current list of compatible headsets.

Vedere anche: Meeting Participant

W

Web Console

The browser-based management interface for Avatour Host and Admin Users, accessible at avatour.live. The Web Console provides access to: Workspaces (create and manage), Assets (upload, download, rename, apply AI features), Meetings (schedule and manage), Analytics (usage and travel savings reports), Profile (language and password settings), and Account/Settings (for Admin Users: user management, device management, organisation settings, branding).

Vedere anche: Workspace, Asset, Analytics, Admin User, Host User

Workspace

An organisational unit within the Avatour platform that groups related Assets, Meetings, Collaborators, and Reports together. Workspaces are typically organised around a site, project, customer, or supplier relationship. Multiple Collaborators can access a Workspace simultaneously and independently — without being in a shared meeting. Each Workspace contains: Assets (videos, images, PDFs), Collaborators (with Viewer or Editor roles), Meetings (scheduled video conferences), Reports (generated from assets and checklists), a Map view (for GPS-tagged assets), and Settings (access controls, report template, notifications).

Vedere anche: Asset, Collaborator, Meeting, Report, Map, Checklist